At Questar, we work every day to create best-in-class living experiences for our residents while nurturing a workplace designed to exceed the expectations of employees.

Questar offers an opportunity for team members to thrive in their careers. By fostering a positive and inclusive work environment, we enable employees to excel and achieve their professional goals. Ours is a true team environment — collaborative and exciting, rigorous and fulfilling.

Questar offers a variety of benefits, including: competitive compensation, periodic bonuses, a generous paid holiday schedule and a 401K matching plan as well as full health, vision and dental benefits, employee rental discounts and tuition reimbursement.

We are currently seeking to fill the following roles:

Director of Residences – 414 Light Street

We are seeking an experienced and dynamic Director of Residences to oversee the lease-up and operations of this 394-unit, ultra-luxury high-rise apartment building. This position reports to the Vice President of Operations and General Manager. The Director of Residences will be responsible for managing daily operations which includes, but is not limited to leasing, marketing, ancillary resident services and facilities operations of the property.

The Director of Residences serves as the face and leader of one of the most high-end and luxurious new apartment buildings in the market and must represent the epitome of commitment, competence and service. The Director of Residences should be keenly aware of all issues, functions and performance occurring at the property. With a focus on continual improvement and an eye for detail, it is expected that this person build, develop and manage a best-in-class team to ensure that the property is exceeding expectations of both residents and the owner.

Director of Resident Services – 414 Light Street

We are seeking an energetic and detail-oriented Director of Resident Services to manage and curate the resident services component of this 394-unit, ultra-luxury high-rise apartment building. The Director of Resident Services will work closely with and report to the Director of Residences. The Director of Resident Services will be responsible for residents’ experience with “effortless living” which includes, but is not limited to concierge services, wellness and fitness services and amenity spaces.

The programs and services offered at 414 Light Street were created to promote an easy-to-live lifestyle for all residents. The Director of Resident Services is tasked with overseeing residents’ needs, developing and running the programs, and ensuring quality control. As such, we are looking for an educated, detail-oriented individual to curate these experiences. The Director of Resident Services will report to the Director of Residences, and will be the “Emcee” of events, service offerings and wellness and fitness program initiatives.

Director of Facilities – 414 Light Street

We are seeking a seasoned and driven Director of Facilities to oversee the maintenance and mechanical building systems of this 394-unit ultra-luxury high-rise apartment building. This position reports to the Director of Residences. The Director of Facilities will be responsible for managing daily activities, which include but are not limited to the supervision of the maintenance team and porters, ensuring processes and repairs are fulfilled, as well as the ongoing maintenance of the property.

The Director of Facilities serves as the supervisor of the maintenance program for one of the most high-end and luxurious high-rise apartment buildings on the market and must be the apex of commitment, competence and service. The Director of Facilities should be keenly aware of all maintenance issues, preventative needs and service team performance occurring at the property. It is expected that this person will build, develop and manage a best-in-class service team to ensure that the property is exceeding expectations of both the residents and the owner.

Leasing Specialist – 414 Light Street

We are seeking a lease-up “all-star” to join the leasing team of this 394-unit ultra-luxury high-rise apartment building. This position reports to the Leasing Manager. The Leasing Specialist will be responsible for converting traffic to leases, touring and closing prospects, meeting leasing goals, and accurately and rapidly processing applications. The role of Leasing Specialist is pivotal to achieving the success of the property’s lease-up and serves the special function of being the front line and first point of contact with future residents, setting the standard for customer service.

The Leasing Specialist fields prospect inquiries, tours potential residents and processes applications. The Leasing Specialist should be keenly aware of all prospects’ and applicants’ needs. With an eye for detail, it is expected that the Leasing Specialist will build rapport with a variety of prospects, close leases at a high rate and achieve the leasing expectations necessary to accomplish the lease-up goals of the property.

Please submit your resume to:
Diane Van Kleeck
SVP of Property Management
cdvk@questar.net
410-486-1234

Questar Development Questar Builders Questar Management Maryland Home Builders